Get in Touch

Questions about routes, custom planning, or general inquiries.

Office Location

456 Discovery Lane
Canmore, AB T1W 2K8
Canada

Email

[email protected]

Working Hours

Monday to Friday: 9:00 AM - 5:00 PM MST
Saturday: 10:00 AM - 3:00 PM MST
Sunday: Closed

During field research periods (typically May-September), response times may extend to 48-72 hours as our team is often in areas with limited connectivity.

Response Time

We typically respond to inquiries within 24 hours during regular business hours. Custom route design consultations are scheduled on a first-come basis with current lead times of 2-3 weeks.

Before You Contact Us

For route reservations, please use the form on the main Routes page. For technical questions about existing routes you've purchased, include your order reference in your message.

If you're inquiring about custom route design, mentioning your general region of interest, time frame, and any specific requirements helps us provide more relevant initial information.

Mountain town street view in Canadian Rockies

Our office is located in Canmore, Alberta, a town that exemplifies the kind of place we highlight in our routes. Small enough to maintain character, positioned between wilderness and accessibility.

Common Questions

Can you plan routes outside Canada?

Currently, we focus exclusively on Canadian routes. Our expertise and field research network is built around this country's specific geography and communities.

Do you offer guided tours?

No. We provide route documentation and planning, but travelers drive independently. This preserves the self-directed nature of the experience.

How current is your route information?

Our most popular routes are updated annually. Less-traveled routes are verified every 18-24 months. All routes include the date of last verification.

Can routes be adjusted after purchase?

Pre-designed routes are fixed, but we can answer questions about modifications. Custom routes include one round of revisions during the design phase.