Privacy Policy

Information We Collect

When you reserve a route guide or contact us, we collect personal information that you provide directly, including:

• Name and email address
• Travel dates and route preferences
• Any specific requirements or interests you share

How We Use Your Information

We use the information we collect to:

• Deliver route guides and related materials to you
• Respond to your inquiries and provide customer support
• Send updates about routes you have purchased, if you have opted in
• Improve our route research and service offerings

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in these limited circumstances:

• With service providers who assist in delivering our services, under strict confidentiality agreements
• When required by law or to protect our legal rights
• With your explicit consent for a specific purpose

Data Retention

We retain your personal information for as long as necessary to provide the services you have requested and to comply with legal obligations. Route purchase records are maintained for seven years for business accounting purposes.

Your Rights

Under Canadian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to legal retention requirements
• Withdraw consent for marketing communications at any time

Cookies and Tracking

We use cookies to improve your browsing experience and remember your preferences. You can control cookie settings through your browser. For detailed information, see our Cookies Policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party websites.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our services after changes indicates acceptance of the updated policy.

Contact Information

For questions about this Privacy Policy or to exercise your privacy rights, contact us at:

[email protected]
456 Discovery Lane
Canmore, AB T1W 2K8
Canada

Compliance

This Privacy Policy is designed to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation in Canada.